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Customer Care

Mikaellovell take the privacy of your personal information very seriously. We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights. By using our website, or providing us with any personal data, you agree to your personal data being used and disclosed in the manner set out in this policy.

Privacy & Safety


Shopping with Mikaellovell is safe and secure. We understand that when shopping online your credit card and financial security are of paramount importance. We take your security very seriously, which is why we have chosen to use online credit card processing facilities provided by Sagepay. No payment card data is retained or stored by Mikaellovell on this website or elsewhere.​


We will use your personal data to:

  • Register you as a new customer

  • Process and deliver your order(s) including​

  • To manage our relationship with you which will include:

    • Notifying you about changes to our terms or privacy policy

    • Asking you to leave a review or take a survey

  • To enable you to partake in a prize draw, competition or complete a survey

  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

  • To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

  • To make suggestions and recommendations to you about goods or services that may be of interest to you


  • Direct interactions. You may give us your personal information by filling in forms or by corresponding with us by e-mail or otherwise. This includes information you provide when you:

  • purchase any of our products or services;

  • create an account on our website;

  • subscribe to our newsletters or other publications;

  • enter a competition, promotion or survey; or

  • give us some feedback.


  • You have the right to:

  • Request what personal data we hold about you;

  • Request any corrections to the personal data that we hold about you;

  • Request erasure of your personal data;

  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground;

  • Request restriction of processing of your personal data;

  • Request the transfer of your personal data to you or to a third party; or Withdraw consent at any time where we are relying on consent to process your personal data.


We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. Should you wish to unsubscribe to any or all of our marketing material, please contact at or opt out of marketing communications by clicking the ‘unsubscribe’ link in any e-mail sent to you.

Wholesale Inquiries

For wholesale inquiries please contact us at

Payment Methods

- Credit / Debit Cards

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